Administrative Support · Virtual Assistant

Thirteen years of getting the details right — now working remotely.

I handled calendars, correspondence, and confidential files for three Metro Manila law offices. Not one scheduling error in 13 years. Now I'm bringing that same discipline to Virtual Assistant work.

13+ Years · Zero Errors
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File — 01 / Profile

About

For over 13 years, I kept the front office running at three law firms in Metro Manila — answering a steady stream of calls, keeping attorneys' calendars straight, and handling confidential case files without a single scheduling slip-up.

I took time off to raise my family, and I'm now returning to work as a Virtual Assistant. I'm currently enrolled in a VA training program, and to put what I've learned into practice, I built MooDyssey — a digital workbook I designed independently in Canva. See it below.

I'm not looking to sound like I know everything. I'm looking for a client who values someone who gets the fundamentals right, learns fast, and takes ownership of the work.

Quick Facts

Based inCavite, Philippines
Experience13+ years, legal admin
Law offices3, Metro Manila
Scheduling errorsZero
VA trainingCurrently enrolled
LanguagesEnglish, Filipino
File — 02 / Skills

What I bring

Split honestly into what I've done for 13 years, and what I'm building now. No exaggeration either direction.

Proven — 13 years
  • Calendar & diary management
  • Inbox & email management
  • Client communication & coordination
  • Appointment scheduling
  • Data entry & record keeping
  • Document & file management
  • Confidential document handling
  • Microsoft Outlook, Word, Excel
Currently building
  • Lead generation
  • Calendar/email tools (deeper training)
  • ChatGPT for admin workflows
In progress — VA Training Program, 2026
Google Workspace Canva Trello Zoom Social Media Management (foundational)
File — 03 / Experience

Where it was built

Legal Administrative Assistant / Receptionist
LAZARO LAW OFFICE — MAKATI · 1997–2005
  • Handled 20–30+ inbound client calls a day without interruption to active cases
  • Kept multi-attorney calendars organized for 8 straight years — zero double-bookings
  • Built and maintained the office's confidential filing system
Administrative Assistant / Receptionist
DE LEON LAW OFFICE — QUEZON CITY · 1994–1997
  • First point of contact for every client, in person and by phone
  • Reorganized the filing system, cutting document retrieval time
Administrative Assistant / Receptionist
BAUTISTA PICAZO LAW OFFICE — MAKATI · 1992–1994
  • Managed appointments and call volume in a fast-moving legal office
  • Prepared legal documents with strict attention to confidentiality
File — 04 / Project
Self-directed project

MooDyssey

A digital workbook I designed independently in Canva while completing my VA training — built to put calendar layout, structure, and organization skills into practice, not just theory.

ToolCanva
TypeDigital workbook
Built byErnalie Roque
StatusSelf-directed

Let's work together

If you need a Virtual Assistant who won't drop the ball, I'd love to hear about your project.